Privacy Policy

Privacy Policy

Last Updated: 5/7/2025

This Privacy Policy describes how Second Chance Zone (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from secondchancezone.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to the user of the Services, whether a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, including changes to our practices or to comply with operational, legal, or regulatory requirements. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as detailed below. The information we collect varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with the Site and use the Services. "Personal information" refers to data that identifies, relates to, describes, or can be linked with you. Below are the categories of personal information we collect:

Information We Collect Directly from You:

  • Basic contact details: including your name, address, phone number, and email.

  • Order information: including your billing and shipping address, payment confirmation, email address, and phone number.

  • Account information: including your username, password, and security questions.

  • Shopping information: including the items you view, add to your cart, or wish list.

  • Customer support information: including details you provide when contacting us, e.g., inquiries made via the Services.

Some features of the Services may require you to provide certain personal information. You can choose not to provide this information, but doing so may prevent you from accessing certain features.

Information We Collect Through Cookies:

We automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser details, network connection information, your IP address, and how you interact with the Services through cookies and similar technologies.

Information We Obtain from Third Parties:

We may obtain personal information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services (e.g., Shopify).

  • Payment processors who collect payment details to fulfill your orders and process transactions.

Any information obtained from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy of third-party information or their policies.

How We Use Your Personal Information

Providing Products and Services:
We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications related to your account, and arranging shipping.

Marketing and Advertising:
We may use your personal information for marketing and promotional purposes, such as sending marketing communications via email, text message, or postal mail, and displaying personalized ads.

Security and Fraud Prevention:
We use your information to detect, investigate, and prevent fraudulent or malicious activities.

Communication:
We use your personal information to provide customer support and enhance your experience with our Services.

Cookies

We use Cookies to power and improve our Site and Services. For more information, visit Shopify’s cookie policy here.

Most browsers accept cookies by default, but you can set your browser to reject or delete them. Please note, disabling cookies may impact certain features of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties under certain circumstances, including:

  • With service providers who perform services on our behalf (e.g., payment processing, shipping, data analytics).

  • For marketing and business partners.

  • In response to legal obligations or business transactions, such as mergers or bankruptcies.

We do not sell or share sensitive personal information for profiling purposes.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Please note that this content is publicly available, and we cannot ensure the privacy of any information you share publicly.

Third-Party Websites and Links

We may provide links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your personal information, no security system is perfect. We recommend using secure channels to communicate sensitive information.

We retain personal information for as long as necessary to fulfill our business purposes or as required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, delete, or correct it, or to opt-out of sales or sharing of your data. Please refer to applicable laws in your jurisdiction.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: second.chance.zone@gmail.com